Palais Hansen Kempinski Vienna Amenities

Activities

• Fitness
• Cycling
• Fitness centre
• Fitness/spa locker rooms

Business Facilities

• Fax/photocopying
• Meeting/Banquet Facilities
• Business centre

Cleaning Services

• Ironing service
• Dry cleaning
• Trouser press
• Laundry

Common Areas

• Terrace

Entertainment & Family Services

• Babysitting/Child Services

Food & Drink

• Restaurant
• Wine/champagne
• Kid-friendly buffet
• Room Service
• Bar
• Special diet menus (on request)
• Kid meals
• Breakfast in the room

General

• Face masks for guests available
• Contactless check-in/check-out
• Food can be delivered to guest accommodation
• Delivered food is securely covered
• Process in place to check health of guests
• Guest accommodation is disinfected between stays
• Live music/performance
• Guests have the option to cancel any cleaning services
• Staff follow all safety protocols as directed by local authorities
• Screens or physical barriers placed between staff and guests in appropriate areas
• All plates, cutlery, glasses and other tableware have been sanitized
• Cashless payment available
• Invoice provided
• Hand sanitizer in guest accommodation and key areas
• Access to health care professionals
• First aid kit available
• Parking
• Physical distancing in dining areas
• Breakfast takeaway containers
• Shared stationery such as printed menus, magazines, pens, and paper removed
• Linens, towels and laundry washed
• WiFi available in all areas
• Walking tours
• Physical distancing rules followed
• Use of cleaning chemicals that are effective against Coronavirus
• Mobile app for room service
• Parking on site
• Property is cleaned by professional cleaning companies
• Private parking

Media & Technology

• satellite/cable TV

Miscellaneous

• Pet bowls
• Family Rooms
• Designated Smoking Area
• Lift
• Heating
• Pet basket
• Facilities for Disabled Guests
• Air Conditioning
• Allergy-free room
• Non-smoking Rooms
• Soundproof rooms

Pets

• Pets Allowed

Pool and Spa

• Indoor pool (all year)
• Spa lounge/relaxation area
• Body scrub
• Swimming Pool
• Spa Facilities
• Sauna
• Sun loungers or beach chairs
• Hammam
• Beauty Services
• Personal trainer
• Spa and wellness centre
• Massage
• Spa/wellness packages
• Body wrap
• Steam room
• Body Treatments

Reception services

• Concierge Service
• Valet Parking
• Lockers
• Tour Desk
• 24-Hour Front Desk
• Currency Exchange
• Luggage storage
• Express Check-In/Check-Out
• Safety Deposit Box

Room Facilities

• Daily Housekeeping
• Key card access

Safety & security

• CCTV in common areas
• Security alarm
• Fire extinguishers
• CCTV outside property
• Smoke alarms
• 24-hour security

Services

• Internet services
• WiFi
• Free WiFi

Transportation

• Accessible parking
• Parking garage
• Bicycle rental